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Cosmeservice

Customer Policy

COSMESERVICE, operating under the corporate name COSMETRADE S.L. has defined the following Customer Policy developed in these main aspects in relation to the specifications of our customers

 

  • Compliance with current legal requirements and quality standards.
  • Integration of a competent team trained in cosmetic regulation.
  • Adaptation, flexibility, fluidity and commitment in the response to customers and Health Authorities.
  • Continuous improvement of the effectiveness of the Integrated Management System, Regulatory Assurance, Cosmetics Regulation
    and representation of the Responsible Person service, assigning the necessary human and material resources.
    necessary human and material resources.
  • To provide a level of information and awareness to all staff in order to comply with these commitments of quality, confidentiality
    commitments to quality, confidentiality, social responsibility and customer specifications.
  • Adequate management in terms of Communication, Support and Advice on regulatory changes, Efficient Service Delivery and Imports, Customer Satisfaction and Market Cosmetovigilance.
 

Management ensures that this policy is communicated and understood by all staff for the smooth running of the company and that it is made available to interested parties. In addition, management periodically reviews this policy to ensure that it remains fit for purpose.

General Management.

APPROVAL DATE: 12/09/2022 REV. 1

PPWR Regulation

August 2026 marks the start of PPWR application.

The PPWR Regulation is reshaping the rules, and early preparation makes compliance much easier.

With Cosmeservice you know exactly what to doand how to meet the deadline on time.

Request your PPWR assessment

Get started today. Check your packaging compliance in less than a week.

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